Terms and Conditions
Introduction
These Terms and Conditions govern all services provided by Top Marble Ltd, including consultation, supply, manufacture, delivery, and installation of natural stone products.
By engaging our services, you agree to these Terms.
Quotations
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All quotations are provided free of charge and without obligation.
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Quotes are valid for 30 days unless otherwise stated.
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Prices may vary due to material availability or specification changes.
Orders and Payments
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A deposit is required before production begins.
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Final payment is due prior to or upon installation unless agreed otherwise in writing.
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Late payments may incur additional charges.
Measurements and Specifications
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Final measurements must be confirmed before fabrication.
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Once fabrication begins, changes may incur additional costs.
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Clients are responsible for ensuring site readiness prior to installation.
Natural Stone Disclaimer
Natural stone products (marble, granite, travertine, limestone, mosaic) vary in:
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Colour
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Veining
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Texture
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Pattern
These variations are natural characteristics and do not constitute defects.
Installation
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Installation dates are estimates and may vary due to unforeseen circumstances.
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Clients must provide clear access to the property.
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Top Marble is not responsible for pre-existing structural issues.
Liability
Top Marble Ltd shall not be liable for:
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Indirect or consequential losses
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Damage caused by misuse or improper maintenance
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Delays beyond our reasonable control
Our total liability shall not exceed the contract value.
Warranty
We warrant workmanship for a reasonable period following installation.
Natural wear, accidental damage, or improper care is not covered.
Cancellation
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Deposits may be non-refundable once fabrication has begun.
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Cancellation requests must be made in writing.
Intellectual Property
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All designs, drawings, and concepts remain the intellectual property of Top Marble Ltd unless otherwise agreed in writing.
Governing Law
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These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the English courts.